• In accordance with the Consumer Protection Act, (68/2008), we will gladly replace/repair/refund any Defective goods within six months of purchase provided we receive a valid proof of purchase.
  • Cash Refunds for defective goods will only occur if the goods are still in its original packaging (Cash refunds will be effected from our Head Office within 14 business days after receipt of defective goods).
  • Credit Notes: We will gladly exchange any goods within 7 days provided goods are in original packaging, unused and with valid proof of purchase.
  • No Cash Refunds will be issued for goods not defective in nature.